The Konfikit was designed for Toufoula, a Lebanese non-profit organization who work on creating health awareness in children. In order to have a clear understanding of the Lebanese youth as an audience, we developed a cultural probe kit as a fun and interactive method to reach this objective. The Konfikit is a means to help the design research team dig deeper into the world of children between the ages of 10 and 13 from various demographics and learn more about their interests and health awareness through inspirational qualitative data.
The kit includes a disposable camera, an instructions leaflet, a tape voice recorder, a food diary, a poster, and a stack of 7 envelopes with the names of the weekdays indicated on them. Each envelope contains 3 postcards, a voice recorder request card, a camera request card, a like/dislike request card, and like/dislike stickers. On each postcard the child finds a question which he/she must answer on the back. The voice recorder card includes two questions which he /she must answer by recording it on the sound recorder. The camera request card demands snapshots of 3 images. The like/dislike cards are a series of images to which the child indicated a favor or disfavor with a sticker.
The entire kit is branded to make it more game-like for the kids. The main character 'zip', who was designed free of gender-specific characteristics, was meant to portray the child and add emotion to the entire process. By introducing such interactive elements such as a camera, the child could now take a photo of a preferred object or setting. A sound recorder might be more efficient to explain certain emotions that might be more difficult to write down. The stickers indicating likes and dislikes (borrowed from social networking), and colorfully animated postcards are also aimed to inspire the kids and motivate them to answer some personal questions about themselves.
All these various multi-sensual and interactive methods allow the child to be more responsive and intuitive. Coming up with the right questions to ask is the most crucial part of the design process; the team concentrated on giving the kids all the tools that could convey their thoughts, ideas, opinions and feelings. This form of design research was selected for this project because it has proven to be far more effective than concrete interviews with researchers in sterile observation rooms with stalking cameras. It allows the child to feel free in his /her environment and explore his/ her world with creativity and insight.
The Konfikit has been selected and published in the 2nd edition of the book 'Observing the User Experience' by Elizabeth Goodman, Mike Kuniavsky and Andrea Mood, pages 254 - 255.